Payment Method

 

1. Bank Transfer: OCBC

We accept OCBC ATM transfers. The bank account information will be displayed on the payment page.   

 

After payment transaction is completed, please send us the receipt copy to our website (using the upload button at the upper right corner), or send it to the customer service via Whatsapp for confirmation. 

 

An email notification will be sent out, with your order status changed to "Paid", once payment is confirmed.

 
* Verification may take up to three working days

 

2. PayNow

Method 1

Log in to your internet banking or mobile banking.

Enter our UEN number 202208616M, company name under JV Goldin Pte. Ltd.

Enter the total amount and confirm.

 

Method 2

Log in to your mobile banking.

Scan the QR code photo.

Company name under JV Goldin Pte. Ltd.

Enter the total amount and confirm.

 

3. Credit Card (via Stripe)

Credit card payments, including Visa and MasterCard are only available on our www.purefood.sg website.

Order Processing and Shipping

 

Delivery Service

We currently provide a SmartPac delivery service from Singapore Post Office (SingPost).


Purchased items are shipped out within three working days after order payments are confirmed.


Singapore local SmartPac mail charges SGD3.20 for a single purchase, and all deliveries are set up with mail tracking.
The actual receipt and delivery time are subject to the postal service.

Change of Delivery Address
Information cannot be changed after the goods have been dispatched. Please check the order information to ensure that it is accurate to avoid delivery delays.

Cancel a paid order
Paid orders cannot be cancelled.


 

* Delivery is currently only available within Singapore.

 

If you have questions about the above arrangement, please call or Whatsapp at 86290487 during customer service office hours.

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